Privacy Policy

We collect the following types of personal data: • Registration data: name, email and password when creating an account. • Usage data: information about how you interact with our service, including pages visited, features used and access times. • Device data: browser type, operating system, IP address and device identifiers. • Cookies and similar technologies: we use cookies to maintain your session, remember preferences and collect performance metrics.

We use your data to: • Provide, operate and maintain our services. • Improve and personalize your experience. • Send service-related communications (updates, security alerts). • Analyze service usage for continuous improvement. • Comply with legal and regulatory obligations.

The processing of your personal data is based on the following legal bases under the LGPD: • Consent: for non-essential cookies and marketing communications. • Contract performance: to provide the contracted services. • Legitimate interest: to improve our services and ensure security. • Legal obligation: to comply with legal and regulatory requirements.

We do not sell your personal data. We may share it only with: • Service providers: such as hosting (Vercel), payment processing (Stripe) and artificial intelligence (Anthropic/Claude), strictly to operate our service. • Legal authorities: when required by law or court order.

Some of our service providers may be located outside Brazil. In such cases, we ensure that the international transfer of data is carried out with adequate safeguards, as provided for in the LGPD.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When you delete your account, your data will be removed within 30 days, except where there is a legal obligation to retain it.

Under the LGPD, you have the right to: • Confirm the existence of data processing. • Access your personal data. • Correct incomplete or outdated data. • Request anonymization, blocking or deletion of unnecessary data. • Request the portability of your data. • Revoke your consent at any time. To exercise any of these rights, contact us at: privacy@instruo.ai

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. This includes encryption in transit (HTTPS/TLS), access control and continuous monitoring.

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by notice on our website. The date of the last update will always be indicated at the top of this page.

If you have questions about this Privacy Policy or about the processing of your data, please contact us: Email: privacy@instruo.ai Responsible: Instruo Tecnologia