Terms of Service

By accessing or using Instruo, you declare that you have read, understood and agreed to these Terms of Service and our Privacy Policy. If you do not agree with any term, do not use the Service.

Instruo is an AI-powered process documentation platform. The Service allows you to create, edit, organize and share step-by-step guides. Specific features may vary depending on your subscription plan.

To use the Service, you must create an account with truthful and up-to-date information. You are responsible for maintaining the confidentiality of your credentials and for all activities carried out under your account. Notify us immediately in case of unauthorized use.

Instruo offers free and paid plans. Paid plans are billed according to the chosen cycle (monthly or annual) via credit card. Prices may be changed with 30 days' prior notice. Non-payment may result in suspension or limitation of access to the features of the contracted plan.

You agree to use the Service only for lawful purposes and in accordance with these Terms. It is prohibited to: • Use the Service for illegal or unauthorized activities. • Attempt to access restricted areas of the system without authorization. • Distribute malware or malicious content through the Service. • Resell or sublicense access to the Service without authorization. • Intentionally overload the Service infrastructure.

All content you create on Instruo remains your property. You grant us a limited license to host, display and process this content as necessary to provide the Service. The Instruo brand, logos, design and source code of the Service are the exclusive property of Instruo Tecnologia and are protected by intellectual property laws.

The Service is provided "as is". To the maximum extent permitted by law, Instruo is not liable for: • Indirect, incidental or consequential damages. • Data loss caused by factors beyond our control. • Temporary Service interruptions for maintenance. • Content generated by artificial intelligence that requires human review. Our total liability is limited to the amount paid for the Service in the last 12 months.

You may cancel your account at any time. When canceling a paid plan: • Access to plan features continues until the end of the already paid period. • Your guides are not deleted — you retain read access. • There is no prorated refund for partial periods. We reserve the right to suspend or terminate accounts that violate these Terms.

We may update these Terms periodically. Significant changes will be communicated by email or notice in the Service at least 15 days in advance. Continued use of the Service after changes constitutes acceptance of the new Terms.

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of São Paulo/SP are elected to resolve any disputes, waiving any other, however privileged it may be. Contact: contact@instruo.ai