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Customer Support Documentation
Create help guides and share them directly with your customers. Fewer tickets, more autonomy.
Create support guides — freeThe same tickets show up every week
Without accessible guides, customers open tickets for questions that could be solved with a step-by-step guide.
Agents spend time explaining the obvious
Every interaction repeats the same instructions. The support team documents informally in messages that get lost.
Knowledge base outdated or nonexistent
Creating documentation is too much work, so nobody does it. Knowledge lives in the heads of a few people.
How Instruo solves this
1
Install the extension
Install the extension and record the process your customers need to follow.
2
Record the process
Do the flow in the browser — every click becomes a documented step.
3
AI creates the guide
AI rewrites each step clearly, using your customer's language.
4
Share it
Share via direct link or publish to the knowledge base.
40%fewer process-related tickets
5minto create a complete guide
24/7customers help themselves